what is design thinking?
Listen to how Ale Wiecek, Founder and Chief Empathy Officer at Sqr One explains her take on Design Thinking.
WHAT IS A CUSTOMER JOURNEY MAP?
What do you need to know before creating a customer journey map? Sqr One's Chief Empathy Officer, Ale Wiecek takes you through the 7 steps you need to know.
To get you started, download our Customer Journey Map Framework Canvas, FREE, by filling in this form. You will receive the PDF document via email.
How to create a customer journey mapping canvas?
It's time to get down to business! In this episode, Sqr One's Chief Empathy Officer, Ale Wiecek, takes you through the 5 steps of our Customer Journey Mapping Canvas to help you design a positive and friction-less customer experience for your product or service.
How to implement my Customer Journey Map?
What happens after your customer journey map is completed? How do you prioritise the long list of tasks you've generated?
In this next video of our series, Sqr One founder & Chief Empathy Officer, Ale Wiecek, shows you how to take your stakeholders on the journey and start your implementation phase.
7 common mistakes to avoid on your Customer Journey Map
We've been helping businesses create customer journey maps for a long time now, and the difference between a successful project and one that falls short are often down to a few factors. Sqr One's founder and Chief Empathy Officer Ale Wiecek shows you 7 common pitfalls to avoid.